Building Lasting AI Value

Dharmesh Shah shares his perspective on the AI revolution, emphasizing the importance of creating genuine value rather than pursuing quick profits. As a 30-year software industry veteran and HubSpot co-founder, he sees AI as the biggest technological paradigm shift since the internet.

Key Points:

  • AI Revolution Scale:

    • Bigger than the mobile revolution, which had discrete use cases
    • Comparable to the original internet in terms of impact
    • "This is an order of magnitude bigger than that"
    • Impacts everything, not just specific industries
  • Approach to AI Opportunities:

    • Don't be an "AI tourist" looking for quick profits
    • Focus on solving real problems where genuine money can be made
    • Avoid being a "grifter" or playing arbitrage
    • Technology should be used creatively but not as an excuse for short-term gains
  • Personal Investment Philosophy:

    • Bought chat.com (8-figure purchase) based on conviction about chat-based interfaces
    • Acquired prompt.com (7-figure purchase) seeing opportunity in prompt engineering
    • Investments driven by long-term vision rather than quick returns
    • "Have the courage of your convictions if you truly believe in an idea"
  • Value Creation Principles:

    • Look for opportunities to solve substantial problems
    • Focus on creating lasting value
    • Don't take advantage of people
    • Think long-term about how technology can be applied meaningfully
  • Career Advice:

    • "Don't use it as an excuse just to be an AI tourist"
    • "You're short-changing yourselves" if focusing only on quick profits
    • Iterate and build products around strong convictions
    • Find like-minded folks and pursue meaningful opportunities
01:15:09 - 01:16:01
Full video: 01:17:16
DS

Dharmesh Shah

Co-founder and CTO of HubSpot, a leading SaaS company. Recognized as a top SaaS influencer in 2024, with expertise in AI-driven user experiences.

Committed to continuous learning and innovation in the tech industry, focusing on SaaS, AI, and martech.