Democratizing Luxury Framework

A business framework for democratizing luxury products and services to build massive companies.

The Democratizing Luxury Framework

  • Take what rich people have exclusive access to and find ways to make it accessible to everyone
  • Drop the cost while maintaining the core luxury experience
  • Build a huge business by expanding the market dramatically

Examples of Successful Implementations

  • Uber

    • Rich people had private drivers who would be available on demand
    • Uber democratized this with their initial tagline "a private driver for everyone"
    • Started with Uber Black cars to deliver that luxury experience
  • Airbnb

    • Rich people have vacation homes in different cities
    • Airbnb allows everyone to stay in homes in desirable locations
    • Gives access to the vacation home experience without ownership
  • Marquee Jets/Private Flight

    • Instead of buying a $50-100 million private jet
    • Offer fractional ownership with certain flight hours
    • Huge market of people who wanted access to private flight experience
    • JSX continues this trend today
  • Duolingo

    • Rich people hire private language tutors for their children
    • App delivers similar language learning experience at fraction of cost

Implementation Strategy for Luxury Brands

  • Find influencers and celebrities to showcase the product

    • "If I could get a clip of Drake using my cologne and then give it to the creator army we would do millions of dollars"
    • Use mimetic theory (people want what others want)
    • Target influencers who influence other influencers
  • Consider using outrage marketing

    • Generate controversy about the luxury product's price
    • Even negative comments create awareness and plant seeds
    • Some portion of audience will be interested despite outrage
  • Be generous with affiliates and creators

    • Treat affiliates well and create strong incentives
    • Example: Goalie challenge with rewards tiers (condos, Lamborghinis, Rolexes)
    • Culture-based approach to working with creators

Why This Works

  • We live in a world of abundance
  • People are willing to pay for luxury experiences
  • Human nature drives desire for what others have
  • The market for democratized luxury is massive
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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