Democratizing Luxury Framework
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A business framework for democratizing luxury products and services to build massive companies.
The Democratizing Luxury Framework
- Take what rich people have exclusive access to and find ways to make it accessible to everyone
- Drop the cost while maintaining the core luxury experience
- Build a huge business by expanding the market dramatically
Examples of Successful Implementations
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Uber
- Rich people had private drivers who would be available on demand
- Uber democratized this with their initial tagline "a private driver for everyone"
- Started with Uber Black cars to deliver that luxury experience
-
Airbnb
- Rich people have vacation homes in different cities
- Airbnb allows everyone to stay in homes in desirable locations
- Gives access to the vacation home experience without ownership
-
Marquee Jets/Private Flight
- Instead of buying a $50-100 million private jet
- Offer fractional ownership with certain flight hours
- Huge market of people who wanted access to private flight experience
- JSX continues this trend today
-
Duolingo
- Rich people hire private language tutors for their children
- App delivers similar language learning experience at fraction of cost
Implementation Strategy for Luxury Brands
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Find influencers and celebrities to showcase the product
- "If I could get a clip of Drake using my cologne and then give it to the creator army we would do millions of dollars"
- Use mimetic theory (people want what others want)
- Target influencers who influence other influencers
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Consider using outrage marketing
- Generate controversy about the luxury product's price
- Even negative comments create awareness and plant seeds
- Some portion of audience will be interested despite outrage
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Be generous with affiliates and creators
- Treat affiliates well and create strong incentives
- Example: Goalie challenge with rewards tiers (condos, Lamborghinis, Rolexes)
- Culture-based approach to working with creators
Why This Works
- We live in a world of abundance
- People are willing to pay for luxury experiences
- Human nature drives desire for what others have
- The market for democratized luxury is massive
51:25 - 51:48
Full video: 01:22:17SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.