Perfect 10 Reference Question

A framework for conducting effective reference checks that uncover honest feedback about candidates, based on Sam Parr and Shaan Puri's experience.

Core Reference Check Strategy

• Always ask for 3 references initially
• Use those 3 references to find additional references they worked with
• Don't just rely on provided references - dig deeper to find others
• Be respectful of current employment situations when reaching out

Key Questions & Approach

• Start by asking for a rating out of 10
  • References typically give an 8 or 9
• Follow up with "How could they be a perfect 10?"
  • This question naturally reveals honest weaknesses
  • People feel more comfortable sharing negatives in this context
  • Helps identify if the weaknesses are acceptable for your role

Using the Feedback

• Look for patterns in the "bad stuff" that comes up
• Evaluate if you can work with the identified weaknesses
  • Example: Missing deadlines might be a deal-breaker
  • Some weaknesses may be acceptable for certain roles
• Use feedback to make informed hiring decisions
• Don't ignore red flags - they often indicate real issues

Results

• Helps avoid bad hires by uncovering real concerns
• Gets past surface-level reference responses
• Provides actionable insights about candidates
• More effective than traditional reference questions