Tech Companies Overhire 30x

Sam Bankman-Fried (SBF) and others argue that tech companies systematically over-hire, creating inefficiencies and reduced productivity. This view is supported by examples like FTX operating a $30B company with minimal staff compared to industry standards.

Key Points:

  • FTX's Lean Operation Model:

    • Built initial product with just 2 engineers
    • Currently operates with 25-30 engineers total
    • Maintains around 200 total employees while valued at $30B
  • Why Hiring Doesn't Scale Well:

    • Coordination becomes exponentially harder with more people
    • Each doubling of employees squares the amount of communication needed
    • Diffusion of responsibility occurs - tasks that 5 people could do might not get done by anyone
  • Problems with Traditional Tech Company Growth:

    • Growing from 200 to 2000 employees doesn't 10x productivity
    • Sometimes more hiring leads to less getting done
    • Companies lower hiring standards as they scale
    • Average coworker experience becomes worse over time
  • Cultural Decay in Fast-Growing Companies:

    • Race between understanding culture and hiring speed
    • At 50% growth, new employees can be properly mentored
    • At 300% growth, employees only have 4 months to learn before teaching others
    • Harder to keep everyone aligned on company mission and values
  • Incentive Problems:

    • Manager compensation tied to team size creates wrong incentives
    • People create "bullshit jobs" to justify larger teams
    • Career advancement often tied to number of direct reports
    • Budget and headcount become proxy for importance
  • Alternative Approach:

    • Hire fewer, higher-quality people
    • Pay them significantly more than market rate
    • Focus on productivity per person rather than team size
    • Maintain high standards throughout growth
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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