Tech Companies Overhire 30x
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Sam Bankman-Fried (SBF) and others argue that tech companies systematically over-hire, creating inefficiencies and reduced productivity. This view is supported by examples like FTX operating a $30B company with minimal staff compared to industry standards.
Key Points:
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FTX's Lean Operation Model:
- Built initial product with just 2 engineers
- Currently operates with 25-30 engineers total
- Maintains around 200 total employees while valued at $30B
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Why Hiring Doesn't Scale Well:
- Coordination becomes exponentially harder with more people
- Each doubling of employees squares the amount of communication needed
- Diffusion of responsibility occurs - tasks that 5 people could do might not get done by anyone
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Problems with Traditional Tech Company Growth:
- Growing from 200 to 2000 employees doesn't 10x productivity
- Sometimes more hiring leads to less getting done
- Companies lower hiring standards as they scale
- Average coworker experience becomes worse over time
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Cultural Decay in Fast-Growing Companies:
- Race between understanding culture and hiring speed
- At 50% growth, new employees can be properly mentored
- At 300% growth, employees only have 4 months to learn before teaching others
- Harder to keep everyone aligned on company mission and values
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Incentive Problems:
- Manager compensation tied to team size creates wrong incentives
- People create "bullshit jobs" to justify larger teams
- Career advancement often tied to number of direct reports
- Budget and headcount become proxy for importance
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Alternative Approach:
- Hire fewer, higher-quality people
- Pay them significantly more than market rate
- Focus on productivity per person rather than team size
- Maintain high standards throughout growth
37:00 - 43:19
Full video: 01:01:30SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.