Overseas Staffing Cuts Costs

Marshall created Support Shepherd, a staffing agency that helps companies hire overseas talent for 80% less than US equivalents. The business grew to 7-figures in profit within 4 years by solving a common business pain point around hiring affordable talent.

Key Points:

  • Origin Story/Problem:

    • Marshall's own business was struggling with high costs
    • Discovered he could hire someone in Philippines for $1,000/month vs $5,000/month in US
    • This discovery became his "secret weapon" for profitability
  • Business Model:

    • Help companies find and hire overseas employees
    • Focus on quality talent at 80% lower cost than US equivalents
    • Handle the recruitment and hiring process
  • Launch Strategy:

    • Announced business launch on Twitter (10k followers)
    • Wrote detailed newsletter explaining personal story and problem solved
    • Newsletter had 11% click rate (vs typical 1-3% for ads)
    • Got 1,300 clicks from initial launch
    • Converted enough customers to get momentum
  • Results:

    • Approaching 7-figures in annual profit
    • Built in under 4 years
    • High-value customers (worth thousands of dollars each)
30:32 - 32:10
Full video: 52:47
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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