Overseas Staffing Cuts Costs
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Marshall created Support Shepherd, a staffing agency that helps companies hire overseas talent for 80% less than US equivalents. The business grew to 7-figures in profit within 4 years by solving a common business pain point around hiring affordable talent.
Key Points:
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Origin Story/Problem:
- Marshall's own business was struggling with high costs
- Discovered he could hire someone in Philippines for $1,000/month vs $5,000/month in US
- This discovery became his "secret weapon" for profitability
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Business Model:
- Help companies find and hire overseas employees
- Focus on quality talent at 80% lower cost than US equivalents
- Handle the recruitment and hiring process
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Launch Strategy:
- Announced business launch on Twitter (10k followers)
- Wrote detailed newsletter explaining personal story and problem solved
- Newsletter had 11% click rate (vs typical 1-3% for ads)
- Got 1,300 clicks from initial launch
- Converted enough customers to get momentum
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Results:
- Approaching 7-figures in annual profit
- Built in under 4 years
- High-value customers (worth thousands of dollars each)
30:32 - 32:10
Full video: 52:47SP
Shaan Puri
Host of MFM
Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.