Paper Cut Problem Framework

A framework for standing out at a company by identifying and fixing small but persistent problems that others have ignored.

Core Concept

• Find annoying problems that are never urgent enough to fix
• Take initiative to solve these issues without being asked
• Get recognition for solving problems others have accepted as permanent

How to Execute

• Look for problems in first 2 weeks at company
• Focus on issues that:
  • Cause regular minor frustration
  • Aren't critical enough to be prioritized
  • Can be fixed with focused effort
  • Impact multiple people
• Spend personal time (like a Saturday) to fix it
• Fix it completely, not partially

Why It Works

• Shows initiative and problem-solving ability
• Gets noticed for doing things beyond job description
• Demonstrates ability to identify and execute solutions
• Builds goodwill with coworkers who faced the annoyance
• Creates immediate positive impact in new role

Real Example Shared

• Janitor at bakery fixed broken shelf in first week
• Shelf had been broken for 8+ months
• Previous employees just accepted and worked around it
• New employee immediately identified and fixed it
• Stood out and got recognized for taking initiative

Key Principles

• You don't get extra recognition for doing your job
• Must find things beyond job description
• Look for problems others have become blind to
• Take action without being asked
• Focus on complete solutions, not partial fixes