SW² Rejection Formula

A simple yet powerful formula for handling rejection and moving forward in business, shared by Airbnb founder Joe Gebbia as their sales formula.

The Formula Breakdown

  • SW² = Some Will, Some Won't
  • WC = Who Cares
  • MO = Move On

Key Principles

  • Accept that rejection is a natural part of business
  • Don't take rejections personally
  • Keep moving forward despite setbacks
  • Focus energy on next opportunities rather than dwelling on rejections

Real World Applications

  • Sales and customer acquisition
    • Some customers will buy
    • Some won't be interested
    • Move on to next potential customer
  • Business development
    • Some partnerships will work
    • Some won't materialize
    • Focus on finding new opportunities
  • Fundraising
    • Some investors will invest
    • Others will pass
    • Keep pursuing new investors

Why It Works

  • Removes emotional attachment to outcomes
  • Creates forward momentum
  • Prevents getting stuck on individual rejections
  • Maintains focus on overall progress
  • Helps maintain consistent action despite setbacks

Implementation Strategy

  • Use it as a daily mantra
  • Apply it immediately after rejection
  • Focus on volume of attempts rather than individual outcomes
  • Keep track of successes rather than failures
06:00 - 06:51
Full video: 49:02
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Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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