Viral Agency's Emotional Targeting

A story about how Chris Quigley's ad agency achieved an incredibly high viral video success rate by working backwards from emotions.

"I learned this from a guy named Chris Quigley. He came to town in San Francisco from the UK and had an ad agency. His agency did one specific thing - they would make videos go viral. I asked him what's your hit rate, out of every 100 videos how many go viral? 1, 2, 3 videos?

He said 'No, if we do 10 videos, 8 or 9 will go viral.'

This was for two reasons. First, they had a large blog audience so they could guarantee the first 100,000 views - it would get seen, it wouldn't just get lost in the abyss of internet content.

But that doesn't make it go viral, that just makes sure it gets a chance. The second thing is we always work backwards from an emotion. He had categories like 'LOL', 'WTF', 'OMG', something cute, heartwarming - there were like 7 or 8 emotions you could tap into. They wouldn't write a script until they first picked the emotion they were going for - wow or wtf outrage. He even created a search engine tool internally where they could search by emotion and it would show them YouTube videos targeting that emotion. They would use it when they would brainstorm."

09:01 - 11:20
Full video: 56:44
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

WebsiteTwitter
Host
Restaurateur
E-commerce