Floor-to-Floor Sales Strategy

A detailed breakdown of how to systematically target office buildings for in-person sales, based on Shaan Puri's experience selling sushi delivery services.

Core Strategy Overview

  • Target office buildings for density (thousands of potential customers in one location)
  • Move floor by floor systematically
  • Focus on finding and converting key decision makers
  • Offer risk-free trials to reduce friction

Key Components of the Pitch

  • Start with a qualifying question

    • "Do you ever do office catering for lunches?"
    • Simple yes/no answer identifies viable prospects quickly
    • If yes, potential for bulk orders (50+ lunches at once)
  • Create a risk-free offer

    • Offer free sample tray for key decision makers
    • Include option to invite others to try
    • Leave menu if they like it
    • Promise to clean up if they don't
    • Remove all risk from the equation

Target the Right Person

  • Focus on office managers/front desk staff
    • They are the accessible point of contact
    • Have significant influence within the office
    • Act as local influencers for their workplace
    • Often make catering decisions

Execution Tips

  • Refine pitch through repetition

    • Use each floor as practice to improve pitch
    • Adjust approach based on responses
    • Learn what works and doesn't work quickly
  • Build momentum

    • Start at bottom floor and work up
    • Each successful interaction improves confidence
    • Develop pattern recognition for what works

Results

  • Profitable from month one
  • Reached $30,000 in revenue by first month
  • High success rate due to targeted approach
  • Efficient use of time due to building density
08:00 - 10:08
Full video: 52:47
SP

Shaan Puri

Host of MFM

Shaan Puri is the Chairman and Co-Founder of The Milk Road. He previously worked at Twitch as a Senior Director of Product, Mobile Gaming, and Emerging Markets. He also attended Duke University.

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Host
Restaurateur
E-commerce