CEO Diligence Process

A comprehensive framework for conducting due diligence when hiring a CEO, focusing on thorough verification while maintaining trust.

Initial Assessment (Trust Phase)

  • Trust your gut instinct as first screen
  • Look for "creepy crawlies" - any uncomfortable feelings after meeting
  • Assess if candidate makes you feel energized after meeting
  • Consider if you'd trust them to "babysit your kids"
  • Look for authenticity over polish
    • Prefer candidates who show genuine nervousness
    • Value those who scratch their face during hard questions
    • Avoid "slick" personalities

Secondary Verification (Team Review)

  • Have 1-2 trusted team members interview candidate
  • Get multiple perspectives on personality fit
  • Look for consistent feedback across reviewers
  • Ensure alignment with company culture and values

Deep Background Check (Verify Phase)

  • Hire former CIA agents (Business Intelligence Advisors)
  • Cost ranges from $10,000-$20,000
  • Process includes:
    • Hour-long candidate interview
    • Document every claim made
    • Verify each statement independently
    • Contact 5+ former colleagues
    • Check legal records
    • Review payment history
    • Examine criminal background

Reference Check Strategies

  • Never call provided references
  • Use "scuttlebutt" method:
    • Contact friends who invested in previous companies
    • Ask CEOs about why person left
  • Email trick for honest feedback:
    • Email multiple former colleagues
    • State "no response = negative reference"
    • Gives people safe way to indicate concerns
    • Helps avoid legal liability issues

Why This Matters

  • Prevents expensive hiring mistakes
  • Worth investment for key leadership roles
  • Helps avoid "nightmare" scenarios
  • Creates confidence in final hiring decision
  • Reduces risk of misrepresentation
42:02 - 44:15
Full video: 57:14
AW

Andrew Wilkinson

Co-founder of Tiny

Wilkinson is the co-founder of Tiny Capital, which owns companies including AeroPress, MetaLab and Dribble. He is also the co-founder and chairman of WeCommerce, a holding company that starts, buys, and invests in the world’s top Shopify businesses.

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