CEO Diligence Process
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A comprehensive framework for conducting due diligence when hiring a CEO, focusing on thorough verification while maintaining trust.
Initial Assessment (Trust Phase)
- Trust your gut instinct as first screen
- Look for "creepy crawlies" - any uncomfortable feelings after meeting
- Assess if candidate makes you feel energized after meeting
- Consider if you'd trust them to "babysit your kids"
- Look for authenticity over polish
- Prefer candidates who show genuine nervousness
- Value those who scratch their face during hard questions
- Avoid "slick" personalities
Secondary Verification (Team Review)
- Have 1-2 trusted team members interview candidate
- Get multiple perspectives on personality fit
- Look for consistent feedback across reviewers
- Ensure alignment with company culture and values
Deep Background Check (Verify Phase)
- Hire former CIA agents (Business Intelligence Advisors)
- Cost ranges from $10,000-$20,000
- Process includes:
- Hour-long candidate interview
- Document every claim made
- Verify each statement independently
- Contact 5+ former colleagues
- Check legal records
- Review payment history
- Examine criminal background
Reference Check Strategies
- Never call provided references
- Use "scuttlebutt" method:
- Contact friends who invested in previous companies
- Ask CEOs about why person left
- Email trick for honest feedback:
- Email multiple former colleagues
- State "no response = negative reference"
- Gives people safe way to indicate concerns
- Helps avoid legal liability issues
Why This Matters
- Prevents expensive hiring mistakes
- Worth investment for key leadership roles
- Helps avoid "nightmare" scenarios
- Creates confidence in final hiring decision
- Reduces risk of misrepresentation
42:02 - 44:15
Full video: 57:14AW
Andrew Wilkinson
Co-founder of Tiny
Wilkinson is the co-founder of Tiny Capital, which owns companies including AeroPress, MetaLab and Dribble. He is also the co-founder and chairman of WeCommerce, a holding company that starts, buys, and invests in the world’s top Shopify businesses.