FSA Store Optimization

A business opportunity exists in optimizing the FSA (Flexible Spending Account) store ecosystem by:

  1. Helping companies get their products listed on FSA stores
  2. Assisting consumers in efficiently using their FSA funds

Key aspects of this business idea:

  • Target two customer segments:

    • Companies with FSA-eligible products
    • Consumers with FSA accounts
  • For companies:

    • Assist in getting products listed on FSA stores
    • Help navigate the "maybe" category for borderline products
    • Increase visibility and sales for FSA-eligible items
  • For consumers:

    • Simplify the process of using FSA funds
    • Provide guidance on eligible products
    • Assist in obtaining necessary documentation for "maybe" items
  • Potential services:

    • Paperwork assistance
    • Doctor's note facilitation
    • Product recommendations based on FSA eligibility
  • Business model options:

    • Charge companies for listing assistance
    • Take a percentage of sales from newly listed products
    • Subscription model for consumers for ongoing FSA optimization
  • Market size:

    • Approximately $20 billion in FSA funds annually
    • Up to $400 million forfeited each year

This business leverages the complexity of FSA rules and the time-sensitive nature of FSA funds to create value for both companies and consumers in the healthcare product space.

01:46 - 13:05
Full video: 56:41
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Steph Smith

Steph Smith is the host of the a16z podcast, focused on highlighting the most important trends within technology. Before joining Andreessen Horowitz, Steph led HubSpot's Creator Program, including their growing Podcast Network. She was also a writer for the Hustle.

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